Housekeeping Manager Resume Example
A housekeeping manager resume example with 6+ years of experience in hotel operations and staff management.
Ana Martinez
Professional Summary
Detail-oriented Housekeeping Manager with 6+ years of experience overseeing cleaning operations for luxury hotels. Expert in staff training, quality control, and inventory management. Proven track record of maintaining exceptional cleanliness standards while reducing operational costs by 20%. Successfully manages team of 45+ housekeeping staff members.
Experience
Executive Housekeeping Manager2021 - Present
Hyatt Regency
- •Direct housekeeping operations for 500-room luxury hotel, managing 45+ staff members across multiple shifts
- •Implemented new cleaning protocols resulting in 30% improvement in room turnover efficiency
- •Reduced department expenses by 20% through optimized scheduling and inventory management
- •Maintain 95%+ guest satisfaction scores through rigorous quality control measures
Assistant Housekeeping Manager2019 - 2021
W Hotels & Resorts
- •Supervised team of 25 housekeepers ensuring compliance with brand standards
- •Developed and conducted training programs for new staff members
- •Managed inventory of cleaning supplies and linens worth $100,000+ annually
- •Reduced guest complaints by 40% through implementation of quality check procedures
Housekeeping Supervisor2017 - 2019
The Westin
- •Coordinated daily operations for team of 15 room attendants
- •Conducted room inspections ensuring compliance with 5-star service standards
- •Managed guest requests and special arrangements for VIP clients
- •Implemented eco-friendly cleaning practices reducing chemical usage by 25%
Education
Bachelor's Degree in Hospitality Management2013 - 2017
Florida International University
Skills
Staff Management, Quality Control, Inventory Management, Budget Planning, Training & Development, Health & Safety Protocols, Scheduling, Guest Relations, MS Office Suite, Opera PMS, Preventive Maintenance, Sustainability Practices, Bilingual (English/Spanish)More Resume Examples in Hospitality
Ready to Build Your Resume?
Choose a template and create your resume in minutes.